Privacy Policy Notice

Purpose of This Notice

At Independent Market Solutions we understand your concerns about privacy. We hope this notice, which describes our use and protection of nonpublic personal information (“customer information”), will help you understand how we treat the customer information we obtain from you or other sources in the course of providing you with our insurance products and additional services.

Furthermore, we wish to inform you that we do not share your personal information with any non-affiliated third parties for any purpose that is not specifically authorized by law unless we obtain your affirmative permission.

Whether you’re doing business with us through an agent, broker, or our Web site, we want you to know that Independent Market Solutions. Respects your privacy and protects your information.

  • We do not sell your customer information.
  • We do not share, loan or give customer information to persons, companies, or organizations outside of Independent Market Solutions. That would use that information to contact you about their own products and services.
  • We expect persons or organizations that provide services on our behalf to keep customer information confidential and to use it only to provide the services we’ve asked them to perform.
  • Within Independent Market Solutions, we communicate regarding the need to protect your information to those individuals who may have access to it, and we’ve established physical, electronic, and procedural safeguards to protect customer information.

Privacy Policy Statement

As a part of our normal operations we do not collect nor disclose information about you. We encourage you to read the following Privacy Statement that contains information about Independent Market Solutions policies regarding the collection, use, disclosure, and protection of information.

If you are not comfortable with any of the terms or policies described in this Statement, we encourage you to send confidential correspondence through the postal service.

What information do we collect?

Personal, Financial and Product Information

Through our sub producers (agents) we may inadvertently receive personally identifiable information in order to identify and register you as an Independent Market Solutions customer.

The information we may inadvertently receive from our sub producers will vary depending upon the function or processes you select or request. Depending upon the function, product or process you select (for example, quote, request for proposal, e-mail, purchase), you may be required to provide your agent information such as:

  • Name
  • Address
  • Phone number
  • E-mail address
  • Policy(ies) Type(s) & Number(s)
  • State and Federal tax forms and associated information
  • Driver’s License Number, accident/violation history, information about vehicle operators, lien/lease holders, and vehicle information, etc.

Who Should Use Our Web Site?

Our Web site is for insurance products and services and is not intended for children. We offer insurance products and services and thus do not market any products or services to children under the age of thirteen or knowingly collect any information from children under the age of thirteen. If we become aware that information is or has been submitted by or collected from a child under the age of thirteen, we will destroy this information.

What kind of customer information do we have, and where did we get it?

Much of the customer information we collect comes insurance agents that work with us. When submitting your application or request for insurance or other products and services we offer, or in requesting an insurance quote, you may give us information such as your name, address, and email address.

Who collects this information?

In order to better serve your particular needs, the information noted above is collected by various companies working on behalf of Independent Market Solutions.

How is this information used?

The information you submit to us via our on-line forms and e-mail is used to provide you with the response or service you have requested.

We may also use this information to contact you about our products and services. If you do not wish to receive these communications, you can write us, e-mail us or simply reply to any e-mails you receive from our employees informing us of your desire to be removed from our mailing lists.

Who has access to this information?

In order to better serve your particular needs, Independent Market Solutions its employees, and certain companies working on Independent Market Solutions behalf have access to this information, This information may also be disclosed to third parties without your consent if disclosure is necessary to comply with legal processes or to protect the rights, property, or personal safety of Independent Market Solutions its users or the public. We may also provide limited information about you to third parties without your permission when necessary or appropriate to service an insurance policy we have issued or to address claims submitted under a policy we have issued.

In addition, we may, as permitted bylaw, provide information about you without your permission to certain persons or organizations, such as; your agent or broker; insurance support organizations; other insurance companies in order to perform their function in regard to an insurance transaction involving you (i.e. a claim); independent claim adjusters; businesses that conduct actuarial or research studies; regulatory and law enforcement authorities; or our affiliated companies, if any.

What are your options regarding collection, use, and distribution of your information?

Any information you submit to us via written applications, Web site’s on-line forms or e-mail through your insurance agent is done so on a voluntary basis. When you access our site in this manner, the collection, use, and distribution of your information will be handled according to the terms and policies outlined in this Privacy Statement. If you object to the collection, use, and distribution policies outlined in this Privacy Statement, we ask that you do not submit information.

What are your options regarding correction or storage of your information?

You may either personally see, or obtain from us by mail, the information about you in our tiles, If you believe the information we have about you in our records or files is incomplete or inaccurate, you may request via telephone or a postal mail letter that we make any necessary additions or corrections or, to the extent that it is feasible, that we delete this information from our files.

Links and Co-Branded Sites

This Web site contains links to other sites. Independent Market Solutions provides links to other sites as a convenience to persons who visit the Independent Market Solutions web site. If you choose to use the services provided by those sites, you may be asked by those sites to provide certain personally identifiable information (some of which may, on an individual or aggregated basis, be shared with Independent Market Solutions. Please be aware that Independent Market Solutions is not responsible for the privacy practices of those sites, even though Independent Market Solution’s name or logo may appear on those sites. We encourage you to be aware when you leave our site and to read the Privacy Statements of each Web site that you visit, as the privacy policy of those sites may differ from ours.

Web Site Disclaimer

IMPORTANT NOTE: This Web site provides only a simplified description of overages and is not a statement of contract. Coverage may not apply in all states. For complete details of coverages, conditions, limits and losses not covered, be sure to read the policy, including all endorsements, or prospectus, if applicable. Coverage CANNOT be bound, amended, or altered by leaving a message on, or relying upon, information in this Website or through E-Mail.

Licensed in the following states: CA, DE, FL, GA, IL, KY, LA, MD, NC, NJ, NY, PA, TN, TX

If you have any questions about this statement, please contact us during normal business hours.